Shipping policy

Shipping Policy


1. Order Processing Time:

Orders are typically processed within [5-7] business days. Orders placed on weekends or holidays will be processed the next business day.


2. Shipping Methods and Times:

We offer the following shipping options:


  • Standard Shipping: [X]–[Y] business days

 

3. Shipping Costs:

Shipping costs are calculated based on the delivery address and chosen shipping method. You can view the exact cost at checkout.


4. International Shipping:

We ship to select countries. International orders may be subject to additional customs fees and import duties, which are the responsibility of the recipient.


5. Tracking Your Order:

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey.


6. Order Issues:

If there are any issues with your order, such as delays or damages, please contact our customer service team at blackmoonclothing.co@yahoo.com within [14] days of receiving your order.


7. Changes to Shipping Policy:

We reserve the right to update this policy at any time. Any changes will be reflected on this page.